Privacy Policy

Information We Collect:

• Personal Information: When you use our services, we may collect personal information such as your name, contact details, delivery addresses, and payment information.
• Usage Information: We may collect information about how you interact with our website, mobile application, and services, including IP addresses, device information, browser type, and browsing patterns.
• Transactional Information: We may collect information related to your transactions with us, including order details, delivery tracking information, and communications with our customer support team.

How We Use Your Information:

• Providing Services: We use your personal information to fulfill your delivery orders, process payments, and communicate with you regarding your transactions.
• Improving Services: We may use your information to analyze trends, track user activity, and enhance the functionality and performance of our services.
• Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, newsletters, and other marketing communications.

Sharing Your Information:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, processing payments, and managing our business operations.
• Legal Compliance: We may disclose your information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Privacy Choices:

• Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in the communications or by contacting us directly.
• Access and Correction: You may request access to, review, update, or correct your personal information by contacting our customer support team.

Children’s Privacy:

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate measures to remove such information from our records.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means of communication.

Contact Us:

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us at support@swyftcourier.ca.

Last Updated: [March 13, 2024]